Commitment to identity check and AML in Tanzania

KYC and AML processes verify the identity of each account holder, prevent fraud, and combat financial crime across casino and sportsbook services. These controls support user safety and transparency while satisfying regulatory requirements in Tanzania.

• Fair play and equal treatment for all users
• User safety and account protection
• Transparency on verification and security measures
• Compliance with Tanzanian regulatory requirements and reporting obligations

Every new user must complete ID verification before accessing full features or withdrawals. Additional document submission may be required at any time to confirm personal data or to meet ongoing due diligence duties.

• Government-issued photo identification
• Proof of address issued recently by a reliable source
• Confirmation of ownership of the selected payment method

The platform implements AML controls to deter money laundering, terrorism financing, and other unlawful conduct. Controls apply to deposits, bets, withdrawals, and account activity, and are aligned to reporting obligations under Tanzanian law.

• Continuous transaction monitoring and activity analysis
• Automated detection rules to flag suspicious activity
• Enhanced due diligence for high-risk profiles, events, or jurisdictions
• Review of large, unusual, or complex transfers against risk indicators
• Risk scoring to tailor controls and periodic reassessment
• Sanctions and Politically Exposed Person (PEP) screening
• Reporting of suspicious transactions to the FIU where required by law

Restrictions are in place to protect users and uphold AML/KYC safeguards. Any attempt to bypass controls or misuse the platform is not allowed.

• Opening multiple accounts or acting on behalf of another person
• Using forged, altered, or stolen documents
• Any form of money laundering or layering of funds
• Manipulating systems, exploits, or fraud schemes
• Sharing, selling, or transferring account access
• Using third-party or anonymous payment instruments
• Misrepresenting identity or source of funds

Violations of this policy trigger enforcement actions proportionate to the risk and legal obligations in Tanzania. Actions may be taken without prior notice whenever required by law or to protect users and the platform.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and up-to-date personal data and complete verification within stated timelines. Additional information or documents may be requested to confirm identity, address, payment ownership, or source of funds, and users are required to respond promptly. Only payment methods owned and controlled by the account holder are allowed. Any suspicious activity related to an account should be reported immediately to customer support for escalation in line with reporting obligations. Responsible gaming is encouraged, including setting limits and safeguarding devices and credentials.

The platform upholds fair play and transparency to protect the community and maintain a safe environment. Processes are designed to respect user rights while applying proportionate controls and security measures.

• Adherence to KYC/AML standards and Tanzanian regulatory requirements
• Confidentiality and protection of personal data
• Ongoing monitoring for suspicious activity and timely reviews
• Prevention of manipulation, collusion, and other unfair behaviour
• User support and guidance on safety, account protection, and reporting
• Shared responsibility between the platform and users
• Equal conditions and impartial rules for all users